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Global Mail Delivery Status
Please be aware that due to the global reduction of flights, shipping times have become unpredictable. Some shipping services for some countries are temporarily suspended. Find more info on the Japan Post website (Updated 23rd April) and International shipping limitations from the UAE. Update concerning parcels to the United States.
International shipping Warranty & Returns How to buy? COVID-19 shipping limitations
Help COVID-19 shipping limitations

To prevent the spread of corona virus (COVID-19), The Universal Postal Union has launched shipping limitations from the UAE to the countries below:

1 ALBANIA AL
2 ALGERIA DZ
3 ANGOLA AO
4 AUSTRIA AT
5 ARMENIA AM
6 BANGLADESH BD
7 BARBADOS BB
8 BELIZE BZ
9 BENIN BJ
10 BOLIVIA BO
11 BRAZIL BR
12 BURKINA FASO BF
13 BURUNDI BI
14 CAMEROON CM
15 CAYMAN ISLANDS KY
16 CHAD REP. TD
17 CHILE CL
18 COLOMBIA CO
19 CONGO (DEM. REP.) CD
20 CROATIA HR
21 CUBA CU
22 CYPRUS CY
23 CZECH REP. CZ
24 DENMARK DK
25 DOMINICAN REP. DO
26 ECUADOR EC
27 EGYPT EG
28 EL SALVADOR SV
29 ESTONIA EE
30 FRANCE FR
31 FRENCH POLYNESIA PF
32 GABON GA
33 GEORGIA GE
34 GHANA DH
35 GUATEMALA GT
36 GUINEA (REP.) GN
37 GUYANA GY
38 HAITI HT
39 HONDURAS REP. HN
40 HUNGARY REP HU
41 IRAN IR
42 ITALY IT
43 IVORY COAST CI
44 JAMAICA JM
45 JORDAN JO
46 KAZAKHSTAN KZ
47 KOREA (REP.) KR
48 KUWAIT KW
49 LATVIA LV
50 LEBANON LB
51 LIECHTENSTEIN LI
52 LITHUANIA LT
53 LUXEMBOURG LU
54 MACAO MO
55 MACEDONIA MK
56 MADAGASCAR MG
57 MALAWI MW
58 MALI ML
59 MALTA MT
60 MAURITANIA MR
61 MAURITIUS MU
62 MEXICO MX
63 MOLDOVA MD
64 MONGOLIA MN
65 MOROCCO MA
66 MYANMAR MM
67 NETHERLANDS NL
68 NEW CALEDONIA NC
69 NIGER (REP.) NE
70 NIGERIA NG
71 PANAMA CITY PA
72 PERU PE
73 POLAND PO
74 PORTUGAL PT
75 ROMANIA RO
76 RWANDA RW
77 SAUDI ARABIA SA
78 SIERRA LEONE SL
79 SLOVAKIA SK
80 SLOVENIA SI
81 SPAIN ES
82 SRI LANKA LK
83 SUDAN SD
84 SURINAM SR
85 SWEDEN SE
86 TOGO TG
87 TRINIDAD & TOBAGO TT
88 TUNISA TN
89 TURKEY TR
90 TURKMENISTAN TM
91 UGANDA UG
92 UKRAINE UA
93 USA US
94 VENEZUELA VE
95 VIETNAM VN
96 ZIMBABWE

For Japan warehouse, find the list of affected countries here.

If your country is on the list, please note that there will be major delays in shipping. Although, you're still welcome to place your orders. We'll reserve them for you and ship as soon as the postal services are back to normal.