Frequently Asked QuestionsAbout Us
Amayama Trading Co., Ltd supplies new OEM (genuine) parts for cars manufactured by Japanese automakers and ships parts worldwide with fast delivery and reasonable cost to the client. The company specializes in supplying parts for Japanese domestic market (JDM) models exported from Japan to destinations around the world. We understand the difficulties in dealing with local parts suppliers when it comes to JDM models and we strive to make the acquisition of the desired parts as easy as possible. Amayama Trading Co. Ltd is located in Mino City, in northern Osaka, Japan and has direct contact with all Japanese automakers so you can be sure that your parts are genuine OEM items and maintain your vehicles original performance and function as the manufacturer intended.
Ordeing process starts with an order which is submitted by a customer. After it's recieved by our manager, we check items' availability and send a quote. Once a payment is recieved, we send ordered items to a customer.
Ordering
What's a genuine part?
A genuine (Original Equipment Manufacturer, or OEM) part is manufactured by the company who produces the vehicle which includes that part. A genuine part will offer all the durability and qualities of the original and will maintain the vehicle's warranty requirements.
Where can I get part numbers?
Part numbers can be obtained from our own online parts catalogs, or by making a request to one of our representatives.
I can't fin my part number... Can you find it for me?
Sure. Just describe the required part in the inquiry form. We'll find it and quote you the exact parts numbers.
How long will it take to process my order?
Processing of orders can take 1 - 3 days from the original inquiry.
How can I track my order?
Clients can track their order via our customer account system, there you can check up on your order's progress which will be updated automatically with each step.
Availability Check
Why would there be any problem with my parts?
Once your enquiry has been received stock availability must be checked to make sure the parts you require are available. For cars less than 10 years old there's a very good chance the parts will be available right away, however some parts are on back order and will take a period of time to restock. For cars older than 10 years, parts will become progressively depleted over time once production of that part stops, so please keep this in mind when ordering. Availability checks will be done automatically for all parts and information on availability will be included in our quotation.
Quotation
Once the availability check has been completed we'll include that information in the quote.
The quote typically includes quantity, part description, part price, availability information, shipping charges and a Paypal fee (if applicable). Quotes are valid for 14 days, however, depending on the age of the vehicle some parts have very low stock levels so a further availability check may be needed after the quote validity period has ended.
You can view your quotes in Accepted orders section via Your account, see snapshot below:
Payment
How can I pay for my purchase?
Currently we have two methods of payment, either by direct deposit into our Japanese bank account or via Paypal. Paypal allows easy payment solution even if you don't have its account.
Do you take USD/AUD/EUR etc.?
Yes. Paypal will convert currencies during the transaction and show you the amount to be deposited in your local currency and the conversion to Japanese Yen.
Shipping and Delivery
Where do parts come from?
All parts are sent from our warehouse in Minoo City in Osaka, Japan.
Do you ship internationally?
Yes. We ship orders worldwide to any destination.
What's the maximus size for my parcel?
Please check the picture on the right.
What is the delivery time to (your country)?
Delivery times differ depending on the region:
- Region 1 (East/South East Asia): 2 - 3 days (EMS), 8 days (Standard Air), 2 weeks (Economy Air SAL), 2 - 3 months (Surface)
- Region 2-1 (Oceania, North America, Central America, Middle East): 3 - 7 days (EMS), - (Standard Air), 2 - 3 weeks (Economy Air SAL), 2 - 3 months (Surface)
- Region 2-2 (Europe): 3 - 4 days (EMS), 6 - 8 days (Standard Air), 1 - 2 weeks (Economy Air SAL), 2 - 3 months (Surface)
- Region 3 (South America, Africa): 4 - 6 days (EMS), 8 - 11 days (Standard Air), 2 - 3 weeks (Economy Air SAL), 3 - 4 months (Surface)
Maximum charges for international mail
The maximum charge for an order weighing 30kg and 1.5m is as described below:
- East Asia, SE Asia: JPY 26,200
- Oceania, North America: JPY 36,000
- Europe: JPY 42,000
- Africa, Central America: JPY 69,400
When will my package arrive?
Once the order has been placed and payment been made, delivery times usually take 5 - 10 days if handled by Japan Post EMS, 7 - 14 days if handled by standard air mail, or 6 - 8 weeks by surface (sea) mail. Should you require a bulk order totaling over 30kg, arrangements can be made for sea freight on application.
Wholesale
Can I be a wholesale partner?
We appreciate all wholesale inquiries and will discuss eligibility on application.
How do you ship wholesale orders?
There are different options available for shipping to wholesale customers depending on the size, frequency and destination of the order. Feel free to consult us for further information.